Refund policy
30-Day Money-Back Guarantee
If you're not happy with your PeepProof film, you can ask for a full refund within 30 days of delivery.
How to get a refund
- Send us a message through our contact page with your order number.
- We'll reply with the next steps, usually within 1–2 business days.
- Once your request is approved, your refund goes back to your original payment method. Your bank may take 5–10 business days to show it.
Damaged, defective or wrong items
If your order arrives damaged, defective or wrong, message us through our contact page within 30 days of delivery with your order number and a photo. We'll send a replacement or a full refund, your choice.
Lost or stolen packages
If you added Shipping Protection at checkout and your package is lost, stolen or damaged in transit, we reship it free.
Exceptions
Shipping Protection fees and Priority Shipping fees are non-refundable once the order has shipped.
Cancellations
You can cancel your order for a full refund any time before it ships. Message us through our contact page with your order number.
Questions
Reach us any time through our contact page.